DJI Credit Rules
During special promotions: Select products may offer
multiplied DJI Credit or increased redemption value,
subject to specific event rules.
DJI Credit is a reward benefit provided by the DJI Store through specific promotions. It is not a virtual currency, e‑money, or coupon. It can be used to deduct order amounts when shopping at the DJI Store in accordance with the usage rules.
Log in or create a DJI Store account.
Place an order on the DJI Store.
Once your order is delivered and the return window closes, DJI Credit will be automatically issued to your account based on your actual payment amount (excluding shipping and taxes). (Standard rate: 1%; promotional rates are subject to event pages).
Spend your DJI Credit on your next order.
How can I get DJI Credit?
You can get DJI Credit by purchasing products on the DJI Store.
How is DJI Credit calculated and issued?
Once your order is delivered and the return window closes, DJI Credit is automatically issued to your account based on your actual payment amount (excluding shipping and taxes). The standard earn rate is 1%. During promotions, select products may earn DJI Credit at multiplied rates. Please check the specific product and promotion pages for the exact rates.
Can I get DJI Credit if I purchase a product using coupons or DJI Credit?
No. Any amount deducted by coupons, DJI Credit (both multiplied and standard), or other methods is not included in your actual payment amount and does not earn DJI Credit. Your earned credit is strictly calculated based on the actual amount you pay. Example: If an order totals 200, and you apply a 50 coupon and 50 in DJI Credit, your actual payment is 100. Once the order is completed, you will earn 1% of that 100 actual payment, which equals 1 DJI Credit.
Will I get DJI Credit if my actual payment amount is 0?
No. If the actual payment amount of your order is 0, you will not earn any DJI Credit.
Can I still get DJI Credit if I return items?
No. If you return items, you will not receive DJI Credit for that purchase. If the credit has already been issued, the system will automatically deduct it from your account. For partial returns, only the credit from the returned items is deducted. Additionally, DJI reserves the right to revoke any credit earned through fraudulent activity.
Why haven't I received my DJI Credit for my purchase yet?
After delivery, your DJI Credit is issued in a pending state. It will automatically unlock once the return window closes without any returns. The exact wait time depends on the product's return policy.
Are there any limits on how much DJI Credit I can use or which products I can buy?
Unless a specific promotion states otherwise, there is no limit to the amount of DJI Credit you can use. You can apply it toward most products on the DJI Store (excluding shipping fees). However, multiplied deductions only apply to designated promotional items and specific countries or regions. Please check the product and promotion pages for exact details.
Can I use my DJI Credit in other regional DJI Stores?
No. DJI Credit is region-specific. Credit earned in the Mainland China store only works in the Mainland China store. It cannot be used in other countries or regions.
Will my DJI Credit be refunded if I cancel an order?
Yes. Once your cancellation is confirmed, the exact amount of DJI Credit you used will be returned to your account. You will receive back the original number of credits deducted at checkout, not the monetary value of the discount they provided.
Does my DJI Credit expire?
DJI Credit that has been issued will not expire. For more information regarding the use of DJI Credit, visit the official DJI Store online.
DJI Credit Policy